We consider online gaming to be a form of entertainment that should be enjoyed with thoughtfulness and responsibility. Our primary goal is to create a safe and transparent environment for all users. We understand that while gaming is a positive experience for the vast majority, it can become a challenge for a minority. Therefore, we are deeply committed to promoting the principles of responsible gaming and providing resources that can help our users maintain a healthy and balanced relationship with our platform.

Participation on our platform is strictly reserved for individuals who are 18 years of age or older. We consider the protection of minors a fundamental duty. Through our registration and verification procedures, we implement control mechanisms to prevent minors from accessing the platform. If we discover that an account belongs to a person under the legal age, this account will be immediately closed, and any funds will be handled in accordance with applicable procedures.

To support your ability to play responsibly, we offer a range of built-in control tools. These features are designed to allow you to dictate your own limits.

Deposit and Loss Limits

You have the option to set personal monetary limits for how much you can deposit or lose over a given period (e.g., daily, weekly, or monthly). These limits help you control your budget and ensure that you do not exceed the financial boundaries you have set in advance for your entertainment.

Session and Time Limits

To help you manage the time you spend on the platform, you can set time limits for your gaming sessions. When the limit is reached, you will be notified, which serves as a practical reminder to take a break.

Timeout and Temporary Break

If you feel the need for a short break, you can activate a timeout period. During this period, you will be temporarily blocked from using your account. This can be an effective way to distance yourself from the game and reassess your habits.

Self-Exclusion and Account Closure

For users who need a more significant break or permanent discontinuation, we offer a formal self-exclusion process. Upon activation, your account will be suspended for a predefined period, and you will not receive marketing material from us. If you wish to completely discontinue your engagement, you can contact us at any time to have your account permanently closed.

It is crucial to be able to identify signs that gaming is becoming problematic. Some classic indicators include playing to win back lost money, using funds allocated for important expenses like rent or bills, lying to relatives about the extent of gaming, or feeling uneasy and irritable when trying to reduce your gaming. If you recognize these behavior patterns in yourself or an acquaintance, we strongly encourage you to take the situation seriously.

We recognize that our tools alone are not always sufficient. If you feel that you have lost control, we encourage you to immediately seek professional help. There are a number of independent organizations and counseling services that offer anonymous support and expertise to individuals with gambling problems. We recommend that you reach out to relevant agencies in your local area to get the necessary professional guidance.

As a parent or guardian, you play an important role in preventing minors from accessing online games. We advise adults to secure their devices and login details. It may also be appropriate to investigate the use of filtering software for family computers, which can block access to websites that are not suitable for children.

While the primary control rests with the individual user, we strive to maintain a responsible operating culture. This involves general monitoring to spot unusual patterns and internal training of our support staff, so they are equipped to provide guidance on the use of our responsibility tools in a respectful and supportive manner.

Our commitment to responsible gaming is a dynamic process. We will continuously evaluate and update this policy as new industry standards emerge, to ensure that we constantly offer the best possible support and protection to our users.